Gig Workers Protest in Major Cities, Demand Fair Pay, Benefits and Job Security
Delivery workers from leading platforms — Zepto, Blinkit, Instamart, Swiggy, and Zomato — have staged a strike across several Indian cities over low wages, poor working conditions, and lack of job security, according to union reports and media sources.
The strike has affected food and grocery deliveries, highlighting the challenges faced by gig workers in India’s fast-growing delivery industry.
Why Workers Went on Strike
Gig workers cited several issues driving the protests:
- Low Pay: Many workers earn below expected levels after deductions for fuel, mobile data, and platform fees.
- High Work Pressure: Strict delivery targets, peak-hour demands, and long shifts create stressful working conditions.
- No Job Security: Classified as freelancers, workers lack social security, paid leave, and formal protections.
- Limited Benefits: Health coverage, accident insurance, and compensation are mostly absent.
Surveys and reports indicate these challenges have persisted despite repeated appeals to platform companies.
Protests Across Cities
The strike has been observed in Delhi, Bengaluru, Hyderabad, and other cities, with workers stopping deliveries and holding demonstrations near offices and public spaces.
Workers carried placards demanding:
- Minimum per-order pay
- Weekly earning guarantees
- Accident and health insurance
- Fair grievance redressal mechanisms
Organizers said more cities may join the strike in the coming days.
Worker Voices
Delivery agents said their current earnings are insufficient to cover daily expenses. Many struggle to support their families while meeting fuel, mobile, and platform costs.
They stressed the need for clear minimum wage standards, stable pay structures, and legal protections to ensure a dignified livelihood.
Response From Platforms
Major gig platforms have not publicly commented in detail. Some have indicated discussions with worker representatives, but no confirmed agreements have been announced.
Analysts note that platforms face pressure to balance affordable delivery charges for consumers with fair worker pay.
Government and Policy Implications
The strike has renewed discussions on the need for a national framework for gig workers. Experts recommend:
- Minimum wage floors
- Health and accident insurance
- Dispute resolution systems
Currently, gig workers fall under self-employed status, limiting access to labor protections available to full-time employees.
