After losing his phone at Dubai Airport, Indian YouTuber Madan Gowri received it safely in Chennai — thanks to Dubai Police and Emirates’ swift action.
Lost in Dubai, Delivered in Chennai: A Viral Experience
Popular Indian YouTuber Madan Gowri recently shared a real-life experience that’s won over millions online — and added to the global praise for the efficiency and integrity of Dubai authorities.
Gowri lost his mobile phone at Dubai International Airport, but instead of giving up, he contacted the airport staff. What followed was not just unexpected — it was exceptional.
A Simple Email, A Swift Response
In his Instagram video posted on September 2, 2025, Madan explained:
- He contacted Dubai airport support and was asked to email details of the lost phone.
- Days later, after returning to India, he received an email confirmation that the phone had been located.
What came next amazed him and his followers.
Dubai Police Ship the Phone to India — Free of Cost
To Gowri’s surprise, Dubai Police arranged for the phone to be shipped to his home in Chennai, entirely free of cost. The delivery was coordinated with Emirates, ensuring the phone reached him safely and promptly.
“They didn’t ask for money or paperwork. They just sent it. That’s the level of service,” said Gowri.
Social Media Reactions: ‘Safest Country in the World’
The video, now viral with over 2.7 million views and 2 lakh likes, drew admiration for Dubai’s professionalism and ethical standards.
User Comments Included:
- “Safest country in the world, 100%.”
- “Dubai Police are always the best.”
- “This is next-level customer service.”
- “This is not just about a phone, it’s about values.”
Some also noted that such procedures exist with other airlines, but the speed and courtesy shown stood out in this case.
Reinforcing UAE’s Global Reputation
This incident is more than just a feel-good story — it’s a strong reflection of:
- Dubai’s security culture
- UAE’s citizen- and visitor-first governance
- Emirates’ reliability in customer handling
For Madan Gowri, and the millions who watched his video, it was another reason to trust that Dubai truly is one of the world’s safest and most efficient places.
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