Now trade securely via WhatsApp when Kite faces outages — Zerodha introduces backup feature for uninterrupted access
Zerodha Unveils WhatsApp Emergency Trading Feature
Leading stock brokerage platform Zerodha has launched a WhatsApp-based emergency trading mode as a backup to its Kite app, ensuring users can still execute trades during technical outages or unexpected disruptions.
This new feature aims to give traders peace of mind during critical market hours, particularly when access to the Kite app is limited due to server issues or high traffic.
Why the WhatsApp-Based Trading Backup Matters
- Trading continuity: Traders won’t miss out on key opportunities due to downtime.
- Simple access: Trades can be placed through WhatsApp — a widely used, user-friendly platform.
- Fast activation: Setup is quick and designed for emergency use only.
Zerodha emphasized that this feature is not a replacement for Kite, but a contingency tool to ensure trading is not disrupted during unexpected outages.
How to Activate Zerodha’s WhatsApp Emergency Trading Mode
To enable the feature during an outage, users must:
- Save Zerodha’s official WhatsApp number (provided by the company).
- Send “Hi” to initiate the conversation.
- Verify your identity using your registered mobile number and OTP.
- Follow on-screen instructions to place or square off trades.
📌 Note: This service is activated only during technical disruptions, and is limited to basic trade execution, such as buy, sell, and square-off orders
Security and Limitations
- All messages are end-to-end encrypted via WhatsApp.
- Trades are confirmed with OTP authentication, ensuring user security.
- The service does not support full-fledged trading features like chart analysis or fund transfers.
Zerodha’s Focus on Stability and User Trust
The move comes after occasional technical glitches on the Kite platform, which have caused concern among active traders. Zerodha’s WhatsApp-based backup aims to restore user trust and maintain operational continuity during unforeseen technical setbacks.
Zerodha’s innovative use of WhatsApp for emergency trade execution showcases its commitment to trader reliability and digital resilience. As markets evolve and the need for uninterrupted access grows, such backups could become a new standard in brokerage tech solutions.
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